Call Us 877-726-7591

Return Policy


In order to return merchandise, you must obtain an RMA number from our Customer Service department. 

You may return any unopened merchandise in its original condition, including original packaging and packing slip within 14 days of receipt, and you will receive a full refund less shipping and any gift wrapping charges. 

We charge a 20% restocking fee for any merchandise not returned in its original condition and packaging. 

Any shipping cost you incur to return the product to us will not be refunded. 

Shipping cost is non-refundable for undelivered, unclaimed or returned packages, unless we made an error. 

We will not offer refunds or exchanges on Skincare, or Cosmetics for health reasons. Please, only order if you are sure of the product you want.

We require the following information to process your return. (If this information is not included, we will be unable to process your return.)

  1. RMA number
  2. Original Order Confirmation Number
  3. Full name and address
  4. Phone number
  5. E-mail address
  6. Packing slip
  7. Your reason for returning the merchandise

Please return the merchandise to:
Beautysampling.com
RETURNS DEPARTMENT
| 360 Moreland Road | Commack, NY 11725

All returns must be shipped back to Beautysampling.com using a track-able shipper. (UPS, FedEx, USPS Delivery Confirmation) 

Any package that has not been received by Beautysampling.com and tracking information cannot be provided, will be the sole responsibility of the shipper. 

**Please allow up to 14 business days to process your return or exchange. 

If your package is returned to Beautysampling.com marked as "undeliverable", "refused", or "unclaimed" and you would like to have it re-shipped, we will unfortunately need to charge a $7.00 re-shipping fee.


Claims


You must notify us within 14 days from the date of your order if you have not received your package. 

Cancel Your Order


Since we use automated order processing and warehouse systems, we are unable to cancel or modify your order once it has been submitted. If you have any other questions, please contact a Customer Care Representative. 

Contact us:
(877) 726-7591 - Toll free in the U.S.
Monday-Friday: 9:00am-6:00pm Eastern Time.
sales@beautysampling.com